FAQ's

How do I update/change my email, phone number, company name, or shipping address?

Changes to your profile information can be handled by using the form below:

Change of Information Request

Change of Information Request

Fill out only the information you want changed in the fields below

Updated Shipping Address
City
State/Province
Zip/Postal
Country

How do I participate in Cisco Webex Teams Early Field Trials, Early Adopter versions or Beta versions?

To participate in Cisco Webex Teams Early Field Trials, Early Adopter versions or Beta versions, you must be a Cisco Webex Teams Ambassador. Another option is to try the CCC program by following this link: https://communities.cisco.com/community/technology/customer-connection
Otherwise, we do not offer direct EFT’s.

Accreditation Versioning Changes & History

v1.0
Associate:
Added the base requirements
Professional:
Added new Tier

v1.2
Associate:
Added OneMob video to application

v1.3 (Effective July 1, 2017)
Profesional:
Added Devnet Roomkit Lab

v1.4 (Effective Jan 1, 2018)
Master:
Added new Tier

v1.5 (Effective March 12, 2018)
Candidate:
Added new Tier

v1.6 (Effective May 29, 2018)

Professional:
Cisco Webex Teams Video SDK Sampler updated for IOS users.

v1.7(Effective June 1, 2018)
Added Team: Partner Ambassadors / Space: Partner Discussions Community – Partners only. Discuss FLEX, licensing, and anything partner related.
Added Team: Ambassador Perks / Space: Job Board – Open only to Accredited Ambassadors. Any ambassador can post collaboration related jobs in this space.
Changed Cert/Swag/Application Support – Renamed from ‘Ambassador Program Support’ to ‘Cert/Swag/Application Support’. Post any program issues with the directory, certificate or swag here.
Added News, Events, or Sites to Read – A post only space to share relevant Collaboration related articles to the community.

*New* Special Interest Groups
These communities are open to non-Ambassadors.
Added Ask Webex API Emulator Space  – User group for Webex Teams developers.
Added Webex SDK & Widget – Early Adopter – Learn more about Webex iOS and Android SDK & Widgets.